
Personal Statement
I have now been working in the financial industry for almost three years both as a Client support
manager and as a Contracts representative. I'm a fluent English speaker and a French native. I think
I would be a great asset for any financial company as I am a hard worker and though I have a basic
knowledge of financial markets. I am a versatile person with a great capacity to adapt to new
businesses as I am passionate, creative and always taking initiatives. I would consider working in
Finance again, language business or in a customer service whatever the industry as I think I can
bring something to the plate.
Work Experience
Bloomberg Contracts Representative:
Contracts Representative. Jul 08- Current position
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Global provider of data, news and analysis.
Liaising with all areas of the
business. (Sales, Data, Accounts)
Offering support to extensive customer base regarding
contracts and orders.
Administration of legal documents between Bloomberg and its
clients.
Maintaining customer account information.
Use of knowledge of
financial markets.
Training of high profile clients on the company’s online portal.
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Processing sales order request and maintaining integral part of the order system.
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MACH SOLUTIONS LONDON July 07 - July 08
Client Support Manager.
Financial
Clearing House (leader in the roaming industry).
Managing Client Support for
French speaking mobile services operators in Africa. (Algeria, Gabon, Tunisia, Madagascar).
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Reporting to Sales, Business Development and Director of Finance.
Sales,
Coordination and Implementation of new services. ( Value Added Services)
Drafting and
control of financial reports/ Data entry and analysis.
First point of contact and main
support for clients.
Presentation and training on the company platform via WEBEX (Online
training)
Reconciliation, settlement of account payables and receivables.
Industry Sectors
Finance, Customer Service, Language Business
Notable Achievements
Qualifications
BA in British and American Civilisation and Literature.
Fluent French (Native
speaker) and English –written and spoken-.
Successful client service & sales
experience
Effective front-line communicator.
PC literate, user of Microsoft
applications. ( Excel, Outlook, PowerPoint)
Ability to adapt to new databases. (Lotus
notes, Siebel, Signet, Citrix, One Clear, Insight for JPMorgan chase online transfers, Bloomberg
Terminal)
Excellent organization skills and good team player.
Current Job Title
Contracts Representative
Approximate Current Salary
50,000
Special Titles
Aspirations
Client Relationship Manager, Client Support, French- English translator,
Income Sought
50,000
Work Preferences
Full Time
Preferred Country of Work
USA
Other Work Location Preferences
Hobbies & Interests
Soccer, Theatre, Dancing, French , English and US Litterature.
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